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Frequently asked questions about payment processing

What payment methods are available?

You can pay by credit and debit card, cryptocurrency, PayPal and many other payment methods. You can also pay in the Apple Store or Play Market.

Which bank cards can I use to pay for ArgusVPN services?

The ArgusVPN team has made sure that our customers have the opportunity to choose a convenient payment method, including payment by bank cards of any countries. By using multiple acquirers, we can accept cards from all countries. If you have any questions about payment, do not hesitate to contact our support team. We are ready to help you at any time.

How to use a promo code?

There is a Promo Code form on the plan selection and payment details page. Enter the promo code you received and get your discount.

What is the refund policy?

We strive to be loyal to our subscribers and care about your satisfaction with the quality of our services. Refunds are possible within 30 days from the date of purchase if there are important reasons.

Reasons for a refund may include technical issues with our service or significant discrepancies with the stated conditions. If the payment was made on our website, please contact our support team with an explanation of the reason, and we will certainly review your request.

Please note that refunds for purchases made through the Apple Store and Play Market are not provided directly. However, you can contact the support team of the Apple Store or Play Market to request a refund. We are always ready to help and support you in this process.

Should I expect any additional fees or hidden costs?

None! You only pay the amount shown in the order summary. The subscription will automatically renew at the end of the term. You can cancel it in your personal account at any time.